*US - Domestic Shipping

Shipping costs are determined by weight and is FREE for orders of $249.99 or more!

We ship via USPS & UPS Delivery.

Orders that qualify for Free Shipping usually deliver in 5-10 business days. We ship by USPS First Class, USPS Priority Mail, USPS Parcel Post, UPS Ground, or UPS 2nd Day

USPS First Class Mail usually delivers in 2-5 business days.

USPS Priority usually delivers in 2-3 business days.

USPS Parcel Post usually delivers in 5-10 business days.

Express Mail offers a guaranteed 1-2 day delivery. (Please note. If you are in an extreme hurry, we suggest you place your order by phone for same day processing.)

UPS Ground usually delivers in 2-7 days. (Please note. UPS will NOT deliver to a PO Box. If your address is a PO Box, APO, or FPO, please use USPS).

UPS 2nd Day delivers in 2 day. (Please note. UPS will NOT deliver to a PO Box. If your address is a PO Box, APO, or FPO, please use USPS).

Above quoted delivery times with the exception of USPS Express mail are not guaranteed and do not include the processing time. Due to carrier limitations, orders shipped to remote addresses may take longer to arrive than the above quoted delivery times.

**International Shipping

Shipping costs are determined by weight and Free Shipping does not apply.

We only ship via USPS (EMS) Express Mail Shipping and Priority Mail International.

USPS Priority Mail International usually delivers in 6-10 business days.

USPS (EMS) Express Mail usually delivers in 3-5 business days.

Shipping costs do not include any surcharges, taxes, duties, or additional postage that may be applied by your country.

If your order contains any restricted products, your order will automatically be cancelled and refunded minus a $5 dollar processing fee.

Please Note:
We do NOT ship to the following countries:
Belarus
Bulgaria
Estonia
Ghana
Hong Kong
Hungary
Indonesia
Latvia
Lithuania
Macedonia
Malaysia 
Nigeria
Philippines
Romania
Russia
Sierra Leone
Singapore
Slovak Republic
Thailand
Uganda
Ukraine
Yugoslavia

Due to carrier limitations, orders shipped to remote addresses may take longer to arrive than the above quoted delivery times.

Delivery Confirmation or Tracking is included with every order. Packages shipped via USPS will include a Delivery Confirmation and packages shipped by UPS ground will include a tracking number.

USPS Delivery Confirmation allows you to see when your order was shipped and also provides notification that your package was delivered. Sometimes you can track in between but not always. Take your Delivery Confirmation number to www.usps.com to obtain information about your shipment.

Shipping Schedule

In stock orders are shipped within 24-48 hours of receipt. Orders received after 10:00 am EST on Friday will begin processing for shipment on the next business day. (Usually on Monday unless it is a holiday) If your order should be back ordered, you will be notified by email. We will provide you with the anticipated date of shipment as well as substitution options for a quicker delivery.

We will send you a shipping notification via email when we have shipped your order. This notification will also include your delivery confirmation/tracking number.

You may also check the status of your order by logging into My Account.

Shipping Insurance

1Up Collectibles self-insures all packages against loss or damage. If your package should become lost* or damaged, we will re-ship your order at no additional cost to you.

*A lost pacakge is defined as a package that has not arrived to your shipping address after 30 days of shipment AND DOES NOT have a confirmed delivery by USPS or UPS.

PLEASE ensure that you provide a safe mailing address for us to ship to. We WILL NOT be responsible for packages that have been lost or stolen because the carrier has left in an unsafe place. If this is a concern, then please provide us with special instructions (i.e. leave at back door, leave on porch, do not leave in lobby, leave at front desk, etc.) and we will be sure to note that on your package.

Payment Options

We accept Visa, Mastercard, Discover, American Express, Discover, PayPal, and Google Checkout.

Click HERE to sign up for your free PayPal account.

Sales Tax

All orders within Pennsylvania are subject to 6% sales tax.

Order Tracking/Status

Simply log in to My Account to view the status of your order. Click on the following links to track your package with USPS or UPS.

Refused Delivery

Refused packages are subject to a 25% restock fee plus the actual shipping charges incurred. This shipping charge will apply even if you were not originally charged shipping under free shipping promotions.

Incorrect Shipments

First, we truly apologize for any mix up that may occur with the shipment of your order. Please know that these instances are rare but do happen. Please contact us if there is an error with your order and we will make it right.

Missing Items

Please inspect your order and report any discrepancies to us within 3 business days.

Missing Orders

First check if your order has shipped. Please visit My Account to determine if your order has shipped. If your order has shipped, then check with the shipper's websites (USPS or UPS) to check confirmation of delivery.

If your package has a delivery confirmation, please check with your local USPS/UPS to determine where package may have been left.

If your package DOES NOT have a delivery confirmation, please contact us and we will further assist you.